FAQS - Greeting Cards and Gifts
- HOW DO I PLACE AN ORDER?
Ordering from Hello!Lucky is a snap!
- Browse our site to find the piece of stationery that says “you.” If you like, order a sample.
- Place your order on our website. Questions? Give us a ring – we're always delighted to hear from you!
- Review and approve proofs. You get 2 free rounds of color PDF proofs!
- Your order ships about 6 - 10 business days from approval (depending on the service selected)
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- CAN I CUSTOMIZE ONE OF YOUR GREETING CARD DESIGNS?
Absolutely! Just contact us for a quote. We offer any of our designs as customized letterpress or digital offset cards, and can adapt them to whatever occasion or celebration you have in mind.
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- ARE YOUR CARDS PRINTED ON RECYCLED PAPER?
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- Yes! Most of our cards are printed on 30% post-consumer waste recycled, and we are transitioning these to 100% recycled by mid-2009.
- Some of our cards (the thank you notes) are printed on 100% cotton paper (made of cotton linter recycled from the garment industry).
- Our gift wrap is printed on 40% post consumer waste recycled paper.
- Our individual cards are packaged in biodegradable cornstarch sleeves.
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- WHAT IS YOUR RETURN POLICY?
We gladly accept returns or exchanges on non-customized greeting cards and gifts within 30 business days. Please call us and we’ll be happy to correct the error as quickly as possible!
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- DO YOU OFFER YOUR CARDS WHOLESALE?
Absolutely! Just visit the wholesale area of our site to open a wholesale account or find a sales rep or showroom. Online wholesale ordering is not yet available, but is coming soon!
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